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HOW THIS INFORMATION WILL BE
USED
Our Committment
The Debt Advice Network is fully aware of the sensitive nature of the
information that you are supplying in the registration document.
Please be assured that we are fully committed to protecting the privacy
of that information.
Our Data Protection Statement
This is a statement outlining how the Debt Advice Network meets its
obligations under the Data Protection Act 1998 ("the Act").
The statement is subject to regular review to reflect, for example,
changes to legislation or to the structure or policies of the Debt
Advice Network. The statement is made available to all staff who are
expected to apply it.
The Debt Advice Network needs to collect and use certain types of
information about people with whom it deals in order to operate.
These include: name & address, contact details, details of employment,
income and expenditure, details or debts and creditors, and details of
current assets.
The Debt Advice Network regards the lawful and correct used of personal
information as important to the achievement of our objectives, to the
success of our operations and to maintaining confidence between those
with whom we deal and ourselves. We therefore aim to ensure that our
organisation treats personal information lawfully and correctly.
To this end, we fully endorse and adhere to the principles of data
protection, as set out in the Data Protection Act 1998 ("the Act").
The eight principles under that Act require that personal information:
1. must be processed fairly and lawfully and, in particular, must not be
processed unless specific conditions are met;
2. must be obtained only for one or more specified lawful purposes, and
must not be further processed in any manner incompatible with that
purpose or those purposes;
3. must be adequate, relevant and not excessive in relation to the
purpose or purposes for which it is processed;
4. must be accurate and, where necessary, kept up-to-date;
5. must not be kept for longer than is necessary for the specified
purpose(s);
6. must be processed in accordance with the rights of data subjects
under the Act;
7. should be subject to appropriate technical and organisational
measures to prevent the unauthorised or unlawful processing of personal
data, or the accidental loss, destruction, or damage to personal data;
8. must not be transferred to a country or territory outside the
European Economic Area ("EEA") unless that country or territory ensures
an adequate level of protection for the rights and freedoms of data
subjects in relation to the processing of personal data.
In light of these obligations, the Debt Advice Network, through
appropriate management and controls, will:
observe the conditions regarding the fair collection and use of personal
information;
meet our legal obligations to specify the purpose(s) for which the
personal information is to be used;
collect and process personal information only to the extent that it is
needed to fulfil our operational needs or to comply with any legal
requirements;
ensure the quality of the personal information used;
ensure that personal information is held for no longer than necessary;
ensure that the rights of people about whom the information is held can
be exercised under the Act e.g. the right to access one's personal
information, to prevent processing in certain circumstances and to
correct, rectify, block or erase information where it is wrong etc.
take appropriate technical and organisational measures to safeguard
personal information;
ensure that personal information is not transferred outside the EEA
without appropriate safeguards being in place.
In order to achieve compliance with the Act and its principles, the Debt
Advice Network has:
created and implemented various internal policies and procedures,
available to all staff, outlining individual and organisational data
protection responsibilities and providing detailed guidance on Debt
Advice Network internal data protection procedures.
Our Website Operating Procedures
Identifying Information
In general, you can visit the website without telling us who you
are or providing any information about yourself. In some areas
of the website, we ask you to provide information that will enable
us to offer services that require registration, to assist you
with support issues, or to follow up with you.
What Debt Advice Network Will Do With Your Information
If you choose to give us personal information for any of the
purposes above, this information is retained by Debt Advice
Network and will only be used by Debt Advice Network to support
your relationship with us. We will not add you to a mailing list
or newsletter without your registration for this service. Debt
Advice Network may on occasions call upon a third party’s
resources and/or request the assistance of external
professionals in order to resolve a client’s problems which are
outside of our expertise. This will not occur without your prior
expressed consent to disclose such information.
What Others May Do With Your Information
Debt Advice Network does not share, rent, or sell any personally
identifying information provided through our website (such as your
name or email address) to any outside organisation for use in
its marketing or solicitations. From time to time Debt Advice
Network may use agents or contractors who will have access to
your personal information to perform services for Debt Advice
Network (such as database maintenance). However, they are
required by us to keep the information confidential and may not
use it for any purpose other than to carry out the services for
Debt Advice Network. In addition, Debt Advice Network may also
share aggregate information about its customers and its website
visitors to advertisers, business partners, and other third
parties. For example, we might share that our users are x
percent PCs users and y percent Macintosh users. None of this
information, however, will contain personal, identifying
information about our users.
Third Party Links
Debt Advice Network may provide links to other websites. Other
Internet sites and services have separate privacy and data
collection practices. Once you leave www.Debt Advice
Network.org, Debt Advice Network cannot control, and has no
responsibility for, the privacy policies or data collection
activities at another site.
Cookies
At times, we may use a feature on your web browser to send your
computer a "cookie". We do not use cookies to retrieve any
personal information from your computer. We only use cookies to
learn ways to enhance our website, and to give you better, more
personalized service while in our website. (You can reset your
browser to refuse all cookies or to indicate when a cookie is
sent).
Children's Privacy Protection
Debt Advice Network is sensitive to the heightened need to
protect the privacy of children. The material on our website is not intended for
children and is not targeted to children under the age of 13. We
do not knowingly collect data from children and, if we learn
that we have received personal data from a child, we will remove
this information from our database.
Changes to this Policy
Debt Advice Network may from time to time revise its privacy
policy. You should therefore periodically visit this page, so
you are aware of any such revisions. We will not, however, use
your existing information in a manner not previously disclosed.
You will be advised and have the opportunity to opt out of any
new use of your information.
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Contacting Us
If you have any questions about our privacy policy and/or the practices
of our website, you can write to:
Debt Advice Network
15 Chester Road
Whitby
Ellesmere Port
Cheshire
CH65 9BE
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